Customer Review Policy

Customer Review Policy

At Healeo Nutrition, we value the trust and integrity of our community. To maintain a reliable and authentic platform for product reviews, we have implemented the following Fraud/Spam Review Policy. This policy is designed to prevent fraudulent and spammy activities that may compromise the credibility of our reviews.

1. Genuine User Reviews:

- Reviews should be submitted by genuine users who have purchased and used Healeo Nutrition products.
- Only individuals who have firsthand experience with our products are eligible to provide reviews.

2. Prohibited Content:

- Reviews containing offensive language, hate speech, or any form of discrimination will not be tolerated.
- Content that violates the rights of others, including intellectual property rights, privacy, or confidentiality, will be removed.

3. No Incentivized Reviews:

- We do not allow reviews that have been influenced by incentives, such as discounts, free products, or any form of compensation.
- Individuals associated with Healeo Nutrition, including employees and their families, are prohibited from submitting reviews.

4. Accuracy and Relevance:

- Reviews should focus on the specific product purchased and its performance.
- False or misleading information will not be tolerated. Reviews should be accurate, relevant, and reflect the user's actual experience with the product.

5. One Review per Product:

- Users are encouraged to submit only one review per product. Multiple reviews from the same user for the same product will be flagged as spam.

6. Review Moderation:

- Healeo Nutrition reserves the right to moderate and remove reviews that violate this policy.
- Our moderation team will assess reviews for compliance with these guidelines and take appropriate action, which may include removal of content.

7. Reporting Fraud/Spam:

- Users are encouraged to report any suspicious or fraudulent reviews by contacting our customer support team.
- Provide detailed information about the review in question, and our team will investigate promptly.

8. Changes to Reviews:

- Healeo Nutrition reserves the right to edit or remove reviews that do not comply with our policies without prior notice.

By adhering to these guidelines, we aim to create a trustworthy and informative environment for our customers. Healeo Nutrition appreciates the cooperation of its community in maintaining the integrity of our review platform. Thank you for your understanding and commitment to genuine feedback.
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